Program Manager – MasTec Utility Services – Union City, CA

Program Manager
MasTec Utility Services 30 reviewsUnion City, CA

Program Manager – 20199

MasTec – Utility Services Group activities include the installation, maintenance and upgrade of communication and utility infrastructure, including, but not limited to: communications, electrical and natural gas distribution infrastructure.

At MasTec you’ll be joining a family where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

In addition to the valuable skills gained through training and on-the-job experience, MasTec offers competitive pay, including medical, vision and dental coverage, 401K and employee stock discounts.

We are currently seeking a Program Manager to join our dynamic Team in the Bay Area supporting a major telecommunications infrastructure project.


The main role of the Program Manager is to support the external customer base as well as internal staff and design teams regarding projects and their status. In addition, this role also helps to define customer priority and help with escalation as needed to support customer goals. Open and constant communication with all these parties is one the most important functions of this Account Executive. This position may be dedicated to multiple customer product lines at any given time.


  • Management of client needs and concerns through on/offsite meetings.
  • Research and development of new projects and feasibility studies.
  • Development and maintenance of Job progress reporting for internal and external customers.
  • Customer host system proficiency.
  • Understanding with core business paths as needed:

o BAU – Business as usual – Towers, poles, maintenance

o SMB – Small to Medium Business – Commercial projects

o Metro E – Large Fiber projects – City, County, State level

o Cell Back Haul

  • Updates to internal management regarding new projects, schedule issues and client matters.
  • Sales forecasting.
  • Support OPE’s and Management as needed as project SME (subject matter expert).
  • Communicate and train internal departments on customer procedures and expected deliverables.
  • Definition and training of detailed customer defined procedures and change management process.
  • Service pricing development and recommendation.
  • Balance customer and internal initiatives and priorities.
  • Extensive reporting and schedule monitoring of all assigned projects.
  • Plan and lead both onsite and offsite meetings with internal and external customers as needed.
  • Development of positive customer rapport and communication paths.



  • Valid US Drivers license.
  • Clean driving record.
  • Proven strong analytic / problem solving skills.
  • Ability to read and understand maps, drawings and diagrams for project build process.
  • Ability to work on multiple projects at once.
  • Highly organized person and can show planning and processes to support daily work.
  • Proficient with Microsoft Office products (with emphasis on Excel).
  • Ability to become proficient with customer “Host Systems”.
  • Practical and conceptual thinking as related to project descriptions and needs.
  • Excellent verbal, written, phone, and interpersonal skills.
  • Ability to work in a fast paced high volume work environment.
  • Dependable, flexibility to work weekends and holidays, as needed.
  • Ability to be on-call, as needed.
  • Work independently under minimal supervision.
  • Sales experience relating to construction projects.
  • Must be able to sit for prolonged periods of time in front of a computer. Must be able to perform physical activities (lifting heavy equipment up to 50lbs unassisted, bending, standing, climbing, or walking).
  • Negotiation and compromise skills.

Don’t miss this great opportunity!

All applicants must pass a background check and pre-employment drug screen. Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan.

MasTec is a publically traded company MTZ (NYSE).

MasTec, Inc. is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec’s policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Primary Location – CA-Union City

Schedule – Full-time

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