Professional Services Consultant

Home based with frequent travel

£30,000 to £50,000, depending on experience

We implement software that makes the best universities even better! Want to hear more about how you can use your background in student management systems to empower the world of education?

The Role

We are recruiting for motivated and committed Higher Education professionals to join our consultancy and implementation teams. You will deliver solutions consultancy to Tribal’s existing customer base as well as new and prospective customers.

Tribal create, build and deliver a range of world-class technology-based products and services that help our customers to deliver excellence. Our people are passionate about using technology to enable better education and we are always interested in hearing from talented professionals with experience of the HE sector who want to play a key role in building on our market-leading position in the UK and internationally.

From student administration systems to performance and efficiency analysis, our market-leading solutions are designed to improve the quality and effectiveness of HE institutions, including some of the world’s most prestigious universities. 

This role involves both working on customer sites and from home and being actively involved in all aspects of Tribal’s implementation lifecycle and post-implementation consultancy, working alongside a team of talented professional and technical services colleagues.

Ultimately, our Professional Services Consultants help to deliver projects on time, to budget and in a manner that exceeds our customer expectations and sustains a long-term partnership. Our consultants have a sound appreciation of some of the unique challenges and business processes managed by education providers, enabling them to empathise with, and add value to, our customers.

Around 50-75% of the working week will be spent on customer sites across the UK, with the possibility of overseas assignments.

This role is ideal for people keen to make an impact within an established international business which is at the forefront of HE. We offer genuine opportunities to grow your career whilst getting stuck into exciting and challenging work.

The Person

You will be a confident communicator who is comfortable dealing with people at all levels of an organisation, and a first-class problem-solver with a professional, pro-active and customer-focused approach.

Experience of Tribal products such as SITS: Vision and/or Student Information Desk (SID) within the HE sector is highly advantageous. Experience with other HE student management systems may also be considered beneficial.

Other key attributes that we look for in our consultants include the ability to apply systematic solutions to situations, experience of testing and documenting own deliverables, knowledge of a commonly-utilised project management methodology, commercial awareness and a customer-focused approach.

Tribal

We create, build and deliver a range of world-class technology-based products and services that help our education customers to deliver excellence. Our people are passionate about using technology to enable better education.

We offer competitive salaries and an attractive benefits package as well as a friendly and supportive working environment with excellent career progression opportunities.

So, if you want to join us, please complete our short application form and attach your CV and a covering letter. The application form can be found here:

http://tribalgroup.formstack.com/forms/raf_0699_18_professional_services_consultant?Source=External%20Job%20Board&RAFID=a015800000vFqIWAA0&Display_Advert_Details=Yes

The closing date is 05 December 2018 and we will be holding interviews on 03 January 2019 at our office in Hessle, East Yorkshire.

Tribal is an equal opportunities employer.

View All Jobs